Xin gửi tới các bạn mẫu báo cáo thực tập ngôn ngữ Anh về quy trình thực tập bán hàng, được Luận Văn Tốt chọn lọc gắt gao, hứa hẹn sẽ mang đến cho các bạn một mẫu báo cáo thực tập về bán hàng bằng tiếng anh thật tuyệt vời và bổ ích.
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INTERNSHIP (báo cáo thực tập ngôn ngữ anh về bán hàng)
1 Work assignments:
My job is to sell directly to customers.
– Consultancy, serving clients
– Know what products are suitable for the purpose and possibilities of the customer.
– Manage and track the progress of customers to persuade customers to buy products.
– Mastering the psychology of customer.
– Advertise products.
– Understand the optimal function of every product.
2 Weekly schedule: (Báo cáo thực tập ngôn ngữ anh về bán hàng)
I spent 8 weeks of training at the Dragon-Land Trading & Service Co., Ltd. I went to the company for 4 days a week. And schedule my work depends on the work schedule of the company.
– Morning: from 8:00 am to 11:00 am
– Afternoon: from 14:00 pm to 17:00 pm
I will report my work as follows:
Week 1: From December 5, 2016 to December 9, 2016
| Date | Time | Training process |
| Monday
(05/12/2016) |
Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
-Greet practice guidance department of the company, communicate with everyone in the company. |
| Tuesday
(06/12/2016) |
Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
-Read documents of the company, note information. |
| Thursday
(08/12/2016) |
Afternoon: 14:00 pm – 17:00 pm | – Read the sales documents. |
| Friday
(09/12/2016) |
Afternoon: 14:00 pm – 17:00 pm | – Learn how sales. |
Week 2: From December 12, 2016 to December 16, 2016
| Date | Time | Training process |
| Monday (12/12/2016) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Welcome guests and answering the phone.
– Type a sales plan. – Type a number of documents
|
| Tuesday (13/12/2016) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Photocopy documents for customers.
– Introduction of items for customers. |
| Thursday (15/12/2016) | Afternoon: 14:00 pm – 17:00 pm | – Answer the phone from customers.
– Type a number of documents. |
| Friday (16/12/2016) | Afternoon: 14:00 pm – 17:00 pm | – Greeting guests and answering telephones
– Translating some document. |
Week 3: From December 19, 2016 to December 23, 2016
| Date | Time | Training process |
| Monday (19/12/2016) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Memorize all the products for sale. |
| Tuesday (20/12/2016) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Remember the information about the product: origin, material, style, customer care. |
| Thursday (22/12/2016) | Afternoon: 14:00 pm – 17:00 pm | – Presenting goods. |
| Friday (23/12/2016) | Afternoon: 14:00 pm – 17:00 pm | – Taking customer reviews, aggregated. |
Week 4: From December 26, 2016 to December 30, 2016.
| Date | Time | Training process |
| Monday (26/12/2016) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Photocopying documents for customers
– Sent faxes for customers – Introducing items to customers |
| Tuesday (27/12/2016) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Gguide customers to see the product correctly
– Typing document. |
| Thursday (29/12/2016) | Afternoon: 14:00 pm – 17:00 pm | – Product consulting for customers. |
| Friday (30/12/2016) | Afternoon: 14:00 pm – 17:00 pm | – Product consulting for customers. |
Week 5: From January 2, 2017 to January 6, 2017
| Date | Time | Training process |
| Monday (02/1/2017) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Meet customers and introduce products
– Product consulting for customers. – Photocopy documents for customers |
| Tuesday (03/1/2017) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Photocopy documents for customers.
– Send faxes to customers. – Resolve customer complaints. |
| Thursday (05/1/2017) | Afternoon: 14:00 pm – 17:00 pm | – Exhibited goods.
– Typing documents. |
| Friday (06/1/2017) | Afternoon: 14:00 pm – 17:00 pm | – Inventorying products.
– Reporting work directly to manage sales. |
Week 6: From January 9, 2017 to January 13, 2017 (báo cáo thực tập ngôn ngữ anh về bán hàng)
| Date | Time | Training process |
| Monday (09/01/2017) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Consulting product for customers.
– Photocopy documents for customers |
| Tuesday (10/01/2017) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
-Meet customers and introduce products
– Product consulting for customers. – Typing some documents.
|
| Thursday (12/01/2017) | Afternoon: 14:00 pm – 17:00 pm | – Product consulting for customers.
– Typing some documents.
|
| Friday (13/01/2017) | Afternoon: 14:00 pm – 17:00 pm | – Inventorying products
– Reporting Work directly to manage sales. |
Week 7: From January 16, 2017 to January 20, 2017
| Date | Time | Training process |
| Monday (16/01/2017) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Meet customers and introduce products.
– Product consulting for customers. |
| Tuesday (17/01/2017) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Meet customers and introduce products
– Receiving and handling customer complaints about product quality, delivery time. |
| Thursday (19/01/2017) | Afternoon: 14:00 pm – 17:00 pm | – Inventorying products. |
| Friday (20/01/2017) | Afternoon: 14:00 pm – 17:00 pm | – Reporting work directly to manage sales. |
Week 8: From January 23, 2017 to January 27, 2017 (báo cáo thực tập ngôn ngữ anh về bán hàng)
| Date | Time | Training process |
| Monday (23/01/2017) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Typing some documents
– Photocopy documents for customers – Send faxes to customers |
| Tuesday (24/01/2017) | Morning: 8:00 am – 11:00 am
Afternoon: 14:00 pm – 17:00 pm |
– Meet customers and introduce products
– Product consulting for customers |
| Thursday (26/01/2017) | Afternoon: 14:00 pm – 17:00 pm | – Summary. |
| Friday (27/01/2017) | Afternoon: 14:00 pm – 17:00 pm | – Receive comments of the company. |
IV. 1 New skills acquired and skills improved:
IV.1.a Ability to listen:
– Listening will make the speaker feel peace of mind, confidence, helps us to understand the work in a more comprehensive and multi-dimensional.
– Listen to help people become more patient, more thoughtful in all things, when i focus on the story they’re talking, invisible, i help them recognize that they are important and they are more motivated to continue.
IV.1.b Solve the problem:
– During practice a skill I learned is to solve the problem, a very important skill when i go to work later.
– It is possible to recognize, assess the severity of the problem and try to find the appropriate solutions.
– Resolving the difficulties encountered when customers can purchase and they know what suits with them.
– Acquire skills i can confidently decide in all cases.
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IV.1.c The ability to endure high pressure:
Salespeople often pressured sales, pressure from customers. There are demanding customers, demanding. So, have a lot of mental pressure. From the things that I was trying to restrain myself, try the fun and find the appropriate solution for each case.
IV.2 Management techniques observed:
IV.2.a Time management:
– I feel practice time management is extremely important. Want to control the work and how much time it will take to implement, first to plan and write it down on paper and try to comply with the plan in a certain time period.
– Get out of bad habits make yourself time consuming.
IV.2.b Financial management:
– A financial managers need to understand the financial statements of the company can influence how the operations of the company. The numbers can give managers know the business capital or long-term effects of the debt to balance revenues and expenditures.
– Improving mechanisms to focus on financial management. Proactive approach, looking for market and production business.
– Speeding up the process of building financial management capacity of the company. Especially, established a team of financial management to meet the requirements of enterprises.
IV.2.c Human management:
– No hasty conclusions after the employee completed the task.
– Manager must scrutinize the work of staff and indicates success, their difficulties.
– Always praise employees when they work well. So employees will work hard and contribute more to the company. Reassuring employees with salary, bonus mode accordingly.
– The management should actively introduce to employees about the company’s culture. Factors such as professional ethics, rituals. Ensure people are working with common goals, bringing trust to each other.
IV.3 Classroom skills employed:
– Fluency office applications. Such as, Word, Excel, PowerPoint, Outlook.
– Learn the presentation skill, to understand how to communicate appropriate communication with customers.
– Knowing research scientific method applied in practice.
– Teamwork to achieve the best efficiency.
IV.4 Problems encountered:
– Meet the demanding customers, some customers are people demanding. Faced with the discomfort and anger when dissatisfied customers.
– Convincing customers: i do not know experience and sales skills to persuade customers trust.
– No ability to adapt well: school environmental is safe, the practice I have to quickly adapt to changing work environments. In other words, change myself.
IV.5 Lesson learned:
– Through the 8-week internship at the company, this is not much time, but it is about the precious time so that I can actual sales. I also learned many lessons learned for myself.
– Foreseeing the organizational structure, culture and working environment of a company. Personally I get so many valuable lessons, the new external relations social and opportunities for themselves after they leave school.
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Trên đây là Báo cáo thực tập Ngôn Ngữ Anh Quy trình thực tập Bán hàng, các bạn chắc cũng đã đọc qua mẫu sơ bộ phía trên rồi, nếu muốn tham khảo sâu hơn hãy liên hệ với zalo Luận Văn Tốt để được gửi full bài và các nội dung phù hợp nhé. Ngoài ra, nếu các bạn muốn tìm một dịch vụ viết thuê báo cáo thực tập trọn gói, cũng hãy liên hệ với zalo của Luận Văn Tốt luôn nhé.
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Mình tên là Nguyễn Thị Hiền, năm nay 32 tuổi, tốt nghiệp thạc sĩ trường Đại học Tài Chính, mình hiện nay Chuyên phụ trách nội dung trên website: luanvantot.com. Luận Văn Tốt được thành lập từ năm 2010, nhóm gồm các thành viên tốt nghiệp đại học và thạc sĩ loại khá giỏi từ các trường Đại học trên cả nước, với niềm đam mê viết lách, soạn thảo văn bản, phân tích kinh tế, chúng mình nhận hỗ trợ sinh viên, học viên cao học hoàn thành tốt bài luận văn, khóa luận https://luanvantot.com/ – Hoặc ZALO: 09345.73149